Terms of Use

You need to be at least 13 years old to create an account. If you are under 18, you may use the Service only with a parent or guardian involved, and by using it you confirm they have read these terms and accepted them on your behalf.

Register with accurate details and keep them current. Your academic year, semester and department decide what material you see, so if they are wrong the Service will show you the wrong things.

The notes, summaries, question banks, solved papers, courses and other content on the Service, which we call the Materials, belong to Brainheaters or are licensed to us by the people who made them. Getting access to them does not make them yours.

While your account is in good standing we grant you a personal, limited, non-exclusive, non-transferable and revocable licence to read and use the Materials you have access to, for your own study.

That licence does not let you:

• download in bulk, scrape, mirror, resell or redistribute the Materials;
• share Materials, screenshots, screen recordings or exports with anyone outside your own account, including in WhatsApp or Telegram groups;
• re-upload Materials to any other website, cloud drive, file host or marketplace;
• strip or hide watermarks, attribution, or the access controls around them;
• run bots, crawlers or automated tools against the Service to harvest content or generate load.

We watermark Materials and monitor access patterns specifically to catch redistribution. If we find it, we will terminate the account immediately and without a refund, and we keep every legal remedy available to us. This is not a formality: paying users fund the people who write this material, and mass sharing is what kills that.

Forum questions, answers, reviews, ratings, notes and messages you write stay yours. By posting them you give us a worldwide, royalty-free licence to host, display, reproduce and distribute them inside the Service, and to moderate, edit for formatting, or remove them.

You are responsible for what you post, which means not posting:

• anything unlawful, defamatory, hateful, harassing or sexually explicit;
• anything that infringes someone else’s copyright or other rights;
• someone else’s personal information, including phone numbers, addresses or screenshots of private conversations;
• spam, referral farming, or promotion of unrelated products and services;
• exam content you are not permitted to share, or requests for help cheating in a live assessment.

We moderate reactively rather than reading everything, so if you see something that breaks these rules, report it and we will look.

Separately from what you post, you must not:

• try to access accounts, data or systems you have no right to access;
• probe, scan, reverse engineer, decompile or interfere with the Service or the measures protecting it;
• upload malware, or use the Service to send spam;
• impersonate another person, or misrepresent your affiliation with a college, university or company;
• interfere with anyone else’s use of the Service, or place unreasonable load on it;
• use the Service in a way that breaks any law that applies to you.

If you are a security researcher and you find a vulnerability, we would much rather hear about it than not. Report it privately to support@brainheaters.in, give us reasonable time to fix it, and do not access other people’s data while testing. We will not pursue researchers who act in good faith on that basis.

Plans unlock digital study material the moment you pay, so as a rule purchases are not refundable once access has been granted. We would rather state that plainly than hide it.

We will refund you where:

• you were charged more than once for the same plan;
• the payment went through but access was never delivered;
• we discontinue a paid feature you are actively paying for, in which case you get a pro-rata refund for the unused period;
• consumer law in your jurisdiction entitles you to one.

How to ask. Email support@brainheaters.in within 7 days of the charge, from the email address on your account, with the transaction reference from your receipt. We respond within 3 business days. Approved refunds go back to the original payment method, and usually land within 7 to 10 business days depending on your bank.

One exception. Purchases made through the Apple App Store or Google Play are refunded by Apple or Google under their own policies, not by us. We cannot process those, though we will help you work out what to ask them for.

From time to time we offer free trials, giveaways, referral rewards, or temporary access to a material in exchange for watching an advertisement.

Access granted this way is time-limited, personal to you, non-transferable, and has no cash value. We can change or withdraw these offers at any time, and doing so does not affect anything you have paid for.

Trying to game any of it, by scripting ad views, faking completions, creating multiple accounts to farm rewards or manipulating referrals, breaks these terms. We will remove the access gained that way and may suspend the accounts involved.

We aim to keep the Service up, but we do not promise uninterrupted access. There will be maintenance windows, and occasionally there will be outages we did not plan.

We also add, change and remove features as the product develops. If we remove a paid feature you are actively paying for, section 7 covers your refund. If we ever shut the Service down entirely, we will give you reasonable notice and a window to export your data.

The Service relies on third parties for sign-in, payments, hosting, analytics, advertising and AI. Your use of those services is also subject to their terms, and we are not responsible for how they operate.

AI-generated answers and summaries are produced automatically. They can be incomplete, out of date, or simply wrong, and they are not checked by a person before you see them. They are a study aid, not a source of truth. Check anything that matters against your official syllabus, your textbooks and your faculty. We are not responsible for academic outcomes based on AI-generated content.

Brainheaters is a study aid. We are not affiliated with, endorsed by, or acting on behalf of any university, examination board or institution, and nothing on the Service should be read as official course material.

We do not guarantee exam results, marks, pass rates, or that our Materials cover every point of your syllabus. Syllabi change, and we may not have caught up. Except where the law says otherwise, the Materials and the Service are provided as they are, without warranties of any kind.

To the fullest extent the law allows, we are not liable for indirect, incidental or consequential loss, for lost data, or for lost academic or professional opportunity.

Where we are liable, our total liability for all claims relating to the Service is capped at the amount you paid us in the 12 months before the claim arose. Nothing in this section limits liability that cannot legally be limited, including liability for fraud or for death or personal injury caused by negligence.

You can stop using the Service whenever you like, and delete your account yourself. The steps are on Your Data & Account Deletion. Deleting an account with time left on a plan forfeits that time.

We may suspend or terminate your account if you break these terms, if we reasonably suspect payment fraud, account sharing or redistribution of Materials, or if the law requires it. For a minor and fixable breach we will normally warn you and give you a chance to put it right. For a serious breach, particularly redistribution, termination is immediate and no refund is due.

If you think we got a suspension wrong, reply to the notice we sent and we will review it. Sections that by their nature should survive termination, including licensing, liability and governing law, continue to apply afterwards.

If you believe something on the Service infringes your copyright, email support@brainheaters.in with:

• a description of the work you say has been infringed;
• the exact location on the Service where it appears, ideally a link;
• your name and contact details;
• a statement that you own the rights or are authorised to act for whoever does.

We investigate every properly made complaint and remove infringing content promptly. We also terminate the accounts of repeat infringers.

What we collect, why, who we share it with and how long we keep it is set out in our Privacy Policy, which forms part of these terms.

We update these terms as the Service changes. The revision date at the top tells you which version is current. If a change materially affects your rights, we will tell you in the app or by email before it takes effect. Continuing to use the Service after that means you accept the updated terms, and if you do not, you can close your account.

These terms are governed by the laws of India, and the courts at Mumbai, Maharashtra have exclusive jurisdiction over any dispute arising from them.

Before anyone goes to court, please write to support@brainheaters.in. Almost everything gets resolved that way, and faster.

If a court finds any provision here unenforceable, that provision is severed and the rest stays in force. Our not enforcing a term on one occasion does not mean we have given up the right to enforce it later.

Questions about these terms: support@brainheaters.in.

Related pages: Privacy Policy and Your Data & Account Deletion.